Legal
Privacy Policy
Last updated: 2026
1. Information We Collect
When you book or create an account, we collect your name, email address, and phone number so we can process your booking and get in touch about it. We don't collect any information beyond what's needed for that.
2. How We Use Your Information
- To process and confirm your bookings
- To send booking confirmations and updates to your email
- To respond to questions you send us
- To improve our services based on booking patterns
3. How We Protect Your Information
Your password is encrypted and never stored in plain text. We use industry-standard security practices to protect your data, and access to booking/customer data in our admin system is restricted to authorized staff only.
4. Sharing Your Information
We don't sell or share your personal information with third parties for marketing purposes. Your details are only shared with the specific tour/transport/activity/fast boat operator needed to fulfill your booking.
5. Your Rights
You can request a copy of the personal data we hold about you, ask us to correct it, or request that we delete your account and associated data, by contacting us directly.
6. Changes to This Policy
We may update this policy occasionally. Significant changes will be reflected with an updated "Last updated" date above.
7. Contact
Questions about your privacy? Reach us at obylomboktour@gmail.com or +62 859-3455-7721.